Home Apparel Twitter map of APP logo

Apparel Magazine


Welcome, Guest |   Sign In   |   Register  
Apparel Magazine
Print Email Page RSS Feeds

Posted Date: 7/14/2009

Eileen Fisher Selects Escalate Retail

Escalate Retail has announced that Eileen Fisher, a clothing company with 44 retail stores and accounts at all major department stores, has selected the company's Buy Anywhere, Fulfill Anywhere Commerce solution to enable an end-to-end cross-channel customer shopping experience.

Eileen Fisher will implement Escalate Retail's e-Commerce, Contact Center, Order Manager, and Fulfillment Manager modules to offer convenience and flexibility to shoppers while giving the company the ability to manage and fulfill customer orders across all areas of its business. Acquity Group will provide Eileen Fisher with front-end implementation and hosting services.

"Providing an exceptional customer experience is our top priority, says Eileen Fisher's Lauren Croke, director of web and e-commerce. "It is important that we are able to take what customers love about our stores and express that online with creativity and brand consistency."

In other Escalate news, the company has partnered with MyBuys, provider of personalized product recommendations for online retailers, which will provide Escalate customers with another option to the personalization capabilities of Escalate e-Commerce, allowing retailers to outsource their product recommendations to MyBuys instead of managing them in-house.

MyBuys creates deep consumer profiles based on information that it collects directly from site visitors, and matches it with information gathered from previous in-store and online purchases. MyBuys determines what products and offers are most appealing to each shopper, then makes recommendations on the site and in personalized emails. 

for more information: www.Escalate.com, www.MyBuys.com

Rate this Content (5 Being the Best)
Current rating: 4 (1 ratings)


Discover How To Keep Up With More of Your Mobile Customers
6/24/2014 11:00:00 AM (EST)
Susan Nichols, Publisher, Apparel Magazine
Ron Klein, "Total Retail" Service Leader, PwC Advisory
Annabelle Hoover, Director of Customer Service, North America, BROOKS SPORTS, INC.
Marie-Pascale Authie, Solution Consultant, Infor Fashion
Bob McKee, Industry Strategy Director, Infor Fashion
View On Demand

Planning in the Omnichannel World with a Single View of Inventory
5/13/2014 11:00:00 AM (EST)
Susan Nichols, Publisher, Apparel Magazine
Rich Pedott, Partner, Columbus Consulting
Peter Charness, SVP America’s & CMO, TXT MAPLE LAKE
View On Demand

How product lifecycle management fuels the momentum of fashion How product lifecycle management fuels the momentum of fashion
Leading fashion companies generate a special kind of momentum, a phenomenon where recent success fuels current success, which in turn sparks future success. The ability to rapidly turn today’s hit product into tomorrow’s durable brand is no accident—it’s a specific set of practices that companies can identify and repeat to achieve lasting competitive advantage. Read this White Paper – authored by Bob McKee, Infor, Industry Strategy Director to learn how fashion companies need to strive for better responsiveness to consumer trends, more efficient design and production, smarter sourcing, and improved capabilities for monitoring compliance and sustainability requirements.


Virtual Fitting - What is Possible? Virtual Fitting - What is Possible?
Customer and market-driven products are the main objective for success. The route taken to achieve that objective must be constantly shortened, making processes faster and more cost-efficient. This specifically requires using the right processes and technologies, for example, increasing the effectiveness of prototyping through virtual 3D. We invite you to learn more about the capabilities of today's virtual fitting technology.
Download Now

All materials on this site Copyright Edgell Communications. All rights reserved.