Men's Wearhouse has expanded its DeSL PLM implementation and launched an app to streamline wedding tuxedo rentals.
Men's Wearhouse was founded in 1973 and has grown to have 1,239 stores offering a full selection of designer, brand name and private label suits, sport coats, furnishing and accessories. Additionally, the company operates a global corporate apparel and workwear group consisting of TwinHill in USA and Dimensions and Alexandra in UK. Group annual sales revenues are in the region of $2.3 billion.
Men's Wearhouse is now embarking on a Phase 2 project to implement DeSL's full supply chain solution throughout its entire operations, following its successful Phase 1 deployment of the vendor's PLM software.
Will Silveria, executive vice president, Men's Wearhouse says, "Now that we have implemented DeSL's PLM solution we have full control of our product development, are sharing on-line tech packs with our vendors along with time and action calendars and collaborative costing, the natural extension was to go to full supply chain management. This will involve creating and tracking purchase orders for fabrics, trims and finished products to deliver real time, global WIP tracking. Our vendors (factories and mills) will be receiving on-line purchase orders and updating progress in real time. Factories will receive fabric from the mills and issue materials to production. At any time we will know exactly what has been cut, what's in progress and what fabrics/trims are still in inventory - all at color and size level. This will enable us to make more informed decisions and react faster to consumer demand."
The brand also launched its Wedding Tuxedo Group Manager mobile application, a free tool that helps couples to navigate the details of renting their wedding party's tuxedos, simplifying the wedding planning process and providing peace of mind.
The app is equipped with a variety of powerful wedding party management features allowing couples to manage the tuxedo rental process from start to finish, right from their iPhone, including:
"As the largest tuxedo rental provider in North America, we're excited to introduce a new tool that makes the tux rental process easier from start to finish, for the entire wedding party,” said Sam Stogner, Senior Vice President of Store Operations at Men's Wearhouse. "Men's Wearhouse is dedicated to delivering exceptional customer service, so we're constantly utilizing the latest technologies to improve and evolve the formalwear shopping experience.”
- Status updates that allow the couple to view which members of the wedding party have and have not been fitted for, picked up, or returned their tuxedos
- Tools for easy follow-up with members of their wedding party based on their rental status
- Real-time assistance through a live "chat” functionality with Men's Wearhouse customer service
- Verification of tuxedo style, pickup and return dates
- FAQs allowing the couple to find answers to frequently asked questions
The app is available to iPhone and iPad users and can be downloaded at iTunes.com. In addition to the free mobile application, Men's Wearhouse also offers the Wedding Tuxedo Group Manager tool online at menswearhouse.com.