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EKN: Customer Analytics: The Bedrock of the Retail “Singularity”
1/21/2014
In the Point of View, we discuss the importance of deeper customer insights for retailers to be able to deliver a seamless customer experience across channels and illustrate key focus areas that retailers should focus on to improve their analytics maturity.
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EKN: The Rising Importance of Customer Data Privacy in a SoLoMo Retailing Environment
1/21/2014
In this Point of View, we will illustrate the increasing importance of managing data privacy and a holistic approach retailers should take to build a comprehensive and transparent privacy plan.
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EKN: Industry Point of View: Consumer-Centric Retailing: Case Studies
12/23/2013
There are 5 core capabilities retailers need to be able to deliver a seamlessly integrated shopping experience to customers: Driving business efficiency, enhancing customer engagement, using data to drive decisions, re-aligning the organizational structure, and executing seamlessly across channels. In this Point of View, we will illustrate three of the above capabilities in detail and present examples of successful retailer initiatives in each.
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Outlook 2014
12/2/2013
Optimism tinged with significant concerns about the true health of the economy and the prospects for growth might best describe the overall sentiment when it comes to retail in 2014. Read on to hear what members of Apparel’s Editorial Advisory Board and other industry executives had to say about gridlock in Washington, shifts in consumer demand, must-have technologies, an uptick in U.S. manufacturing, the TPP and much more of what will figure prominently in how the coming year plays out.

PLUS: Vendor Viewpoint Interview with Robert McKee, Global Fashion Industry Strategy Director, Infor
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Retail Business Models for the Future: The Convergence of Physical and Digital Channels
12/2/2013
Profitably serving consumers today — and tomorrow — across all channels.
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EKN: The New Cost Structure of Retail IT
11/26/2013
Technology is often spoken of as a strategic enabler of new-age retail. However, traditional org structures, outdated success metrics, and old school budgeting practices hinder the ability to realize full value from technology.. Download The New Cost Structure of Retail IT as it details the drivers changing the way retail IT is valued and offers solutions to meet the needs of retailers in a consumer-centric world.
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EKN: Industry Point of View: In-Store Mobility: A Microcosm of the Consumerization of IT
11/13/2013
Adopted smartly, consumerized technologies have the potential to deliver tremendous business efficiency and customer engagement benefits to retailers. EKN’s point of view highlights the 4 key stakeholders impacted by this “consumerization" of IT and the opportunity for retailers to go beyond the obvious.
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The Customer-Centric Supply Chain
10/30/2013
In today's retail environment  the consumer is calling the shots, influencing design all the way to delivery. As such, supply chains must be nimble, and supply chain technology must offer accurate visibility into production, inventory and the associated costs of moving product to meet demand.
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EKN Report: 2nd Annual Big Data in Retail
10/22/2013
Is Big Data reality or hype? In EKN’s view, retailers will do well to focus on pertinent issues Big Data brings into focus: Namely, the opportunity to improve customer-centric and operational decision-making by building deeper insight from a massive stream of internal and external data. But, are retailers ready?
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EKN: Customer-Centric Retailing Demands New Retailer Capabilities
10/8/2013
The convergence of 4 macro trends - a new normal economy, pervasive consumer technology adoption, individualization of the consumer and technology innovation - is reshaping retail. Retailers need a new set of capabilities to excel in this dynamic new environment.
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Discover How To Keep Up With More of Your Mobile Customers
6/24/2014 11:00:00 AM (EST)
Moderator:
Susan Nichols, Publisher, Apparel Magazine
Panelists:
Ron Klein, "Total Retail" Service Leader, PwC Advisory
Annabelle Hoover, Director of Customer Service, North America, BROOKS SPORTS, INC.
Marie-Pascale Authie, Solution Consultant, Infor Fashion
Bob McKee, Industry Strategy Director, Infor Fashion
View On Demand

Planning in the Omnichannel World with a Single View of Inventory
5/13/2014 11:00:00 AM (EST)
Moderator:
Susan Nichols, Publisher, Apparel Magazine
Panelists:
Rich Pedott, Partner, Columbus Consulting
Peter Charness, SVP America’s & CMO, TXT MAPLE LAKE
View On Demand

How Retailers Can Own the Google Results Page How Retailers Can Own the Google Results Page
9/1/2014
As a retailer, you’re constantly vying to attract shoppers on a search engine results page (SERP). ChannelAdvisor’s eBook highlights the components of the Google SERP and offers tips on how to use them to boost your presence.
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How Fashion Businesses Can Win the Race for Omnichannel Excellence and Operational Agility How Fashion Businesses Can Win the Race for Omnichannel Excellence and Operational Agility
9/1/2014
Download our white paper to learn how fashion retailers can improve operational agility to deliver engaging customer experiences to meet today’s market reality - globalization, faster fashion, vertically integrated channels and omnichannel retail.
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