WHITE PAPERS

4 Steps to Make the Most of Your Guest Wi-Fi

7/15/2013
If you're not on board with Guest Wi-Fi, chances are good you'll get left in the digital dust. As Wi-Fi proliferates and shoppers expect nothing less than convenient access and easy engagement, it creates a series of questions for brick-and-mortar retailers. Even if you have outfitted your store with it, you may not be executing on your original strategy or optimizing Wi-Fi's full potential. This white paper will help you get the most value out of your Guest Wi-Fi by describing what you can do to attract more shoppers – and ultimately turn opportunities into engagements, and interactions into transactions. You'll learn how to train your employees, motivate shoppers to sign up for and try out your Wi-Fi, create and deploy simple multimedia tools, and address privacy and security issues.

How to Choose the Right Apparel PLM Solution

6/14/2013
The PLM market is expected to grow by up to 40% annually by 2014. Apparel companies view PLM as a vital investment and are rushing to implement this technology in order to accelerate speed-to-market, increase process visibility, and enhance collaboration. This whitepaper will take you through the important first steps when you are deciding on what PLM solution to choose, and how to remove the uncertainty from the selection process to achieve the maximum possible return on your investment.

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Three Tenets of Retail Customer Excellence

4/1/2013
In today’s competitive retail environment, L.E.K. Consulting believes a new customer excellence model where retailers are highly engaged and responsive at every stage of the shopping experience is the key to making your brand stand out. L.E.K. outlines three successful attributes of retail customer excellence in this Executive Insights report.

The Right Places to Look for Cost Reductions

1/21/2013
Where is the opportunity to reduce costs in the supply chain? The fashion industry has driven about as much cost out of the product itself as we are going to. We keep looking for more ways to reduce material and labor costs, but these are not the right cost components. The room for further improvement in those categories is marginal at best and volatile at worst. The right places to look depend in part on where you do business. The luxury market has different rules from the specialty and commodity markets. Across the spectrum, however, business process improvements, sustainability initiatives and clear data visibility offer the most attainable and maintainable cost reductions. Read this fourth in a series of White Papers – authored by Bob McKee, Infor, Industry Strategy Director where he will share insights modelled on specific cases and customer best practices.
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What's Driving Tomorrow's Retail Experience?

7/2/2012
In the next five years, retailers believe developing a more engaging in-store customer experience will be business critical. This paper takes a look at the changes in the industry including changing shopper mindsets and behaviors, and the new expectations shoppers have for their in-store experience.
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