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Posted Date: 9/6/2012

Customer Centricity 2.0: Taking Customer Engagement to the Next Level

Today's leading apparel retailers are changing their focus from improving what customers will encounter within the store to how consumers can engage the brand and the enterprise as a whole, in turn enhancing the entire shopping experience and fostering richer long-term retailer-customer relationships.

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Customer-centric Assortments in the Cross-channel Era: The Value of Integrated Planning
6/13/2013 2:00:00 PM (EST)
Moderator:
Susan Nichols, Publisher, Apparel Magazine
Panelists:
Eya Yerkes, VP of Planning, Allocation and Systems, Aeropostale
Stuart Aldridge, Director of Pre-Sales, North America, TXT MAPLE LAKE

Closing the Data Loop to Enhance the Creative Process
5/14/2013 2:00:00 PM (EST)
Moderator:
Susan Nichols, Publisher, Apparel Magazine
Panelist:
Robert McKee, Fashion Industry Strategic Director, Infor

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MORE WEB EVENTS...

Why Some Social Media Consumers are Better than Others  
5/1/2013
The rise of social media as a way to interact and market to consumers is crystal clear but retailers can struggle with how to properly engage with these channels. This L.E.K. Executive Insights report delves into five distinct social media audience segments and how retailers can nurture positive relationships with them.

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	5 Ways to Use Cloud Technology to Meet Customer Demand 4/30/2013 Cloud-based technology provides a vehicle for making rapid changes as economic and business conditions shift. Apparel retailers, brands and manufacturers can leverage the technology to be more agile in meeting demand while controlling costs. Download Now. Download Now

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